tag:blogger.com,1999:blog-2141897856524173988.post3789333516261664781..comments2023-10-28T08:51:26.950-07:00Comments on ~Yummy in Our Tummies~: Updated: The Ticket Kitchen and Bar = The Great FailSmallPandahttp://www.blogger.com/profile/00036443297296999836noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-2141897856524173988.post-51752428951800544792012-12-08T23:53:33.029-08:002012-12-08T23:53:33.029-08:00Frankly, regardless of your position, whether you&...Frankly, regardless of your position, whether you're a server or a hostess, it is imperative for you to have the correct information before relaying it to the customer. It is not only your responsibility but also the foundation of good communication within a team. If I were unsure of a certan promotion, I would verify the restrictions and rules with management prior to answering. From a server's perspective, this may be the customer's fault, but we all know that in a service-based industry, the customer is always right. The most pressing matter currently is for this restaurant to make sure something like this doesn't happen again or else it will be losing a lot more than 6 clients in the future.Anonymoushttps://www.blogger.com/profile/01688952005394146826noreply@blogger.comtag:blogger.com,1999:blog-2141897856524173988.post-60670994863459022592012-12-08T22:42:15.004-08:002012-12-08T22:42:15.004-08:00I don't think you read my post correctly, but ...I don't think you read my post correctly, but I do appreciate your perspective. Thank you for sharing your point of view and forcing myself and the reader to see the bigger picture.Anonymoushttps://www.blogger.com/profile/00537750063190407219noreply@blogger.comtag:blogger.com,1999:blog-2141897856524173988.post-35713219374989609702012-12-08T22:20:28.905-08:002012-12-08T22:20:28.905-08:00You had me till you started complaining about bein...You had me till you started complaining about being educated. Looking at it a different way, from a server position you are uneducated and inexperienced with dining. You seem to be on the same level as someone who goes out, takes off there shoes, and eats there steak with there bare feet; then complains that is how you eat it.<br /><br />1.Read your groupon.<br />2.Hand them your groupon when you ask for the check. This is 100% on the customer because there are different Groupons.<br />3.Kitchen staff stays in the kitchen, they don't serve outside.<br />4.In a kitchen of 5-6 people there is a meat station and other stations, you all ordered meat. The grill is like a BBQ at home, you don't keep it at maximum if the place was deserted.<br />5. Etc, etc, you mad now because you had to learn something. Getting mad because someone speaks the truth to you; that's your problem, fix it.00FoodEducatorhttps://www.blogger.com/profile/00577552413693519973noreply@blogger.com